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Zune Error 1317: Get Your Tunes Back


When the Apple iPod was all the rage, Microsoft came out with the Zune in order to compete. Since then the Zune brand has evolved into a whole line of digital media including portable media players and a way to stream television and music to devices such as the XBOX 360 and the Windows Phone 7. However, a constant error that continues to pop up is the Zune Error 1317.


What Is the Zune Error 1317?

When the Zune Error 1317 comes up it does so in the form of a long strung out pop up error message on your computer screen. The problem is that when this error occurs, whatever is trying to be downloaded is stopped dead in its tracks. In fact, this particular error is very frustrating as the download will usually go all the way to around 95% or more and quit just before complete.


What Causes the Zune Error 1317?

The Zune Error 1317 is usually cause by a couple different factors. One of the most obvious possibilities is a corrupt file associated with your Zune that resides on your computer’s registry. It could even be that your Zune device or devices are simply not updated properly in conjunction with your computer.


Fixing the Zune Error 1317

Depending on the cause of your Zune Error 1317, you have a couple of options when attempting to solve the problem. The solution that will work best for you will obviously depend on the actual cause of your Zune Error 1317 problem, but you can execute all the fixes until you find the solution that is right for you.


Solution  1: Update Zune Software


  1. Turn your computer on.
  2. Go to
  3. Click  ‘Download Now’.
  4. Watch for a wizard to pop up.
  5. Follow the wizard prompts.
  6. Restart your computer after update is complete.


Solution 2: Update Windows


  1. Turn your computer on.
  2. Click the Start Button on your desktop.
  3. Click ‘All Programs’.
  4. Click ‘Windows Update’.
  5. Watch for a wizard to pop up.
  6. Follow the wizard prompts.
  7. Click ‘Finish’ when prompted.
  8. Restart your computer after update is complete.


Solution 3: Uncheck Simple File Sharing (Advanced Technique for Windows XP Pro Only)


  1. Turn on your computer.
  2. Click the Start Button on your desktop.
  3. Open My Computer.
  4. Under the tools Menu click ‘Folders Options’.
  5. Go to Advanced Settings – List Box.
  6. Uncheck  ‘Use Simple File Sharing’.
  7. Click Ok.
  8. Restart your computer to allow changes to take effect.


Theses steps will hopefully stop your Zune Error 1317 problems from occurring and have you back to listening to your music and downloading all that you desire with your Zune devices. Good luck!

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